Privacy Policy
Last updated: June 21, 2026
1. Introduction
VeylPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual card service and related services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Telegram account information required to operate the WebApp
- Financial information such as wallet top-ups, card funding history, and transaction history
- Verification documents (ID, proof of address when required by law)
- Technical information (IP address, device information, browser type)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal obligations and regulatory requirements
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to object to or restrict processing
- The right to data portability
7. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Telegram Support: @veylpaysupport
- Telegram Channel: @veylpay